Everything you wanted to know about essential modern business etiquette, but were afraid to ask. This 4 hour training will bring you up-to-date on the people skills that will give you confidence, and set you apart in any business setting.  This training covers the following subjects:

Topic Details

• Modern Etiquette and Protocol Awareness Defined
• Office Etiquette
• Eye Contact
• The Importance of Eye Signals
• Handshaking
• Making an Entrance and Working a Room
• Mingling at Corporate Functions
• Understanding Body Language
• Introductions — Yourself and Others
• Proper Forms of Address
• Business Card Protocol
• Communication — Email, Letters, etc.
• Tech-Etiquette
• Mobile Manners — Cell Phone Etiquette

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